[Biggzz]

Dear William,

Thank you for your reply.

I apologize for the inconvenience you have experienced due to breakdown in communication.

The HTC Hero will not work with the add on data pack available on your account. You must change the plan to enjoy the features of new HTC Hero phone as mentioned in previous email.

We value your business and appreciate the opportunity to serve you.

Sincerely,
Jaxon M.
Sprint

I guess that settles it....TP2 for me