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Old 11-11-2007, 01:15 AM
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josh77b
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Smile In need of some help

Hi,

I'm getting errors trying to install WM6 to my Verizon Apache. I'm assuming I have bootloader version 1.04 since my Apache screen says "USB at the top and at the bottom it says "v1.04". Also as a heads up I currently have the last rom upgrade that UTSTARCOM has put out for the VZW Apache (http://www.utstar.com/pcd/Downloads/XV6700%20AKU3.zip).

On my computer I'm running:

WinXP SP2 2 GB RAM .net framwork 2.0 ActiveSync 4.5

To duplicate the issue, here's what I'm doing in order:

1. Hard reset my device.
2. Connect successfully to ActiveSync
3. Running the latest Apache_Helmi_WM6 PPC-BuildOS
4. After encoding the ROM I get this:



5. I click update
6. The phone goes into bootloader mode as normal
7. At this time my ActiveSync Icon disappears from the notification/clock area.
8. After a couple minutes I get the following:



9. After I hit exit my ActiveSync Icon reappears.
10. Phone is still in bootloader mode and I have to soft reset to get my phone to restart again.

I'm sure people out there have run into the same issue. Hopefully it's a simple fix and more just user error.
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