Thread: is this a known issue?
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Old 09-23-2009, 08:15 AM
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zone23
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zone23 should be added to the payroll for their contributionszone23 should be added to the payroll for their contributionszone23 should be added to the payroll for their contributionszone23 should be added to the payroll for their contributionszone23 should be added to the payroll for their contributionszone23 should be added to the payroll for their contributionszone23 should be added to the payroll for their contributionszone23 should be added to the payroll for their contributionszone23 should be added to the payroll for their contributionszone23 should be added to the payroll for their contributionszone23 should be added to the payroll for their contributions
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Re: is this a known issue?
Quote:
Originally Posted by bikeandestroyx View Post
ive had 4 touch pros with this problem, and my diamond has it currently. It is a know issue, but verizon denies the fact that it is so big..
They will still replace your phone though, if you have had 3 replacements in 90 days you can call them up and ask about getting a different comparable phone, most likely they will offer you the diamond. Tell them it is the same phone same hardware, which means it has the same problem and you need the keyboard, they will probably tell you your out of luck. Politely ask them to talk to a tier 2 tech support person. From there you should have better luck, if they still tell you only the diamond, tell them you will think about it.
Call back and repeat!
I had to call back a second time for them to finally transfer me to a tier 2 tech support. I had to pay $40 for taxes but they sent me the tp2 as a replacement. Its new in box and i will be receiving it tomorrow
What makes you think he wants a TP2? Not everyone is out to get one.. Actually HTC has a couple of phones around the corner that are going to be even better, that's the problem with tech. By the time your get it its already obsolete. Thanks for the info though.

My TP form Sprint has no rainbow and this is my second one, first one the chrome started cracking.
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