Quote:
Originally Posted by thacounty
Business sense the way I meant it was they are going to make money. They will see whether people like this or not and if they only make money short run and lose it long run they will change their minds probably. I am not saying that it is good for the consumer. I just think that they are trying to get their money back on the phones they subsidize.
I agree that you should not have to switch plans. I don't work for Sprint and I most definitely think that the SERO plan was a steal (the old one). But I have to say that most of the time they have given me a pretty good deal on the phones. I had a pretty bad run in with retentions over some crap they pulled about my plan and I almost dropped them, but man I hate ATT and all the others so much that I couldn't do it.
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I hear ya.
About a year ago, I spent over 100 hours cumulatively on the phone with Sprint clearing up numerous and repetitive billing errors and unauthorized plan changes.
I must say that Sprint's Customer Service has improved over the past year.
If I switched plans, it would cost me approximately $750.00 more than what I am paying now, over a 2 year period.
In addition or rather subtraction, I would lose 500 monthly AT minutes, free roaming, pick 3 and my nights and weekends would start 2 hours later
Now let me think if I would switch.....No.
Btw, you said the following in your previous post >
"They dont care if some people switch to a Razr or a Katana as long as the people on winmo bb's and the hero wll be paying in more."
Just to clarify, the WinMo devices don't require a special plan
