Quote:
Originally Posted by Biker1
Not good business sense then if it is not for the good of the Customer, their bread and butter.
Many new customers have on choice but to get on the newer plans which are an excellent value.
I am saying that it does not make good business sense to make a very small minority of its Customers that are on older plans that have Unlimited Data, switch plans.
Especially when many of us don't even utilize all of the minutes we are entitled to, during certain months.
Changing this bogus policy is not a big deal to do.
The Unlimited Data reason makes sense for new customers but not for customers that are on plans with Unlimited Data already.
Especially customers like me who have my Mom on my plan. She only uses 50 minutes a month but the phone is very important for her to have.
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Business sense the way I meant it was they are going to make money. They will see whether people like this or not and if they only make money short run and lose it long run they will change their minds probably. I am not saying that it is good for the consumer. I just think that they are trying to get their money back on the phones they subsidize.
I agree that you should not have to switch plans. I don't work for Sprint and I most definitely think that the SERO plan was a steal (the old one). But I have to say that most of the time they have given me a pretty good deal on the phones. I had a pretty bad run in with retentions over some crap they pulled about my plan and I almost dropped them, but man I hate ATT and all the others so much that I couldn't do it.