[razorloves]

A good friend of mine is on her 5th Sprint TP and screen screwed up, so she brought it to repair center and they said that they would try to fix it, but reminded her that after her third return, that she had the option now to get any phone she wants as a replacement. And if the replacement cost more, then she would only have to pay the difference. So, she called sprint and they told her the same thing over the phone and so she said she wanted the TP2 so they said it was only 20 dollars more, and they put her on hold, and when they came back they told her that they could not do it "yet", because they were currently under some contract or policy to NOT give the phone out as a replacement. She called back later and talked to someone else and they told her the same thing.

...and you know what's funny is, the repair center couldn't fix her TP. So when she called sprint a couple times tryin to get the TP2 as a replacement, she finally gave up and said "ok...just send me another TP then." They said "sorry, we are out of stock and have no replacements TP's to send you." lol. So, they were even out of stock on the TP's and still wouldn't send her a TP2.