[mrenz999]

I have 5 TP's. They have all been replaced 4 times each for 4 of them and the 5th one was replaced 6 times. I called and talked to customer retentions. I was told they will replace them all again if needed, but will not offer me any kind of deal on an upgrade to the TP2. I have been with Sprint for 7 years and was with Nextel prior to that. I asked for a supervisor and was told in no uncertain terms that there would be no deal offered to upgrade phones. Now I am trying to figure out which carrier to switch to.