[Big Calhoun]

Personally, my biggest piece of advice to newbies would be just to be patient and expect imperfection.

What I've noticed from helping non-techies with their WinMo phones is that a lot of them expect the same experience from 'Windows'...Windows Mobile and Windows XP/Vista means nothing to them...it's all 'Windows' and everything should just work, the way they want it to, the first time.