View Single Post
  #151 (permalink)  
Old 09-18-2009, 01:43 AM
jonnie_blaze's Avatar
jonnie_blaze
Lurker
Offline
Location: D.C.
 
Join Date: Dec 2006
Posts: 7
Reputation: 0
jonnie_blaze is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Official TOTAL price you paid for Pro2

$50 Sprint

I was on my 3rd defective TP1. I contacted customer service via email. I corresponded with about 3 different customer reps. I wasn't getting anywhere at first until I told the last rep. I wanted to escalate the issue. Someone then called me, I missed the call. I called them back got a very nice customer rep and she told me I could trade in the defective TP1 for a TP2 and pay $50. And by the way I am on a SERO plan.

Last edited by jonnie_blaze; 09-18-2009 at 01:54 AM.
Reply With Quote