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Well, after 3 days of calls to Sprint Customer Service, Asurion(the Total Equipment Protection department) and Account Services(Retentions), HTC and Radio Shack Extended Warranty with 4 emails to E-care, E-care finally is sending me a Touch and a return kit for the Mogul.
Man, the last 3 days have been nerve-racking.
Thank you guys for all your support and advise for this situation. I don't think I could have done it without Yall.
-Polen
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