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Old 09-17-2009, 12:58 PM
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Slack3r
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Re: Touch Pro 2 dead or stuck pixel POLL

Quote:
Originally Posted by RobsOnLine View Post
You need to insist on a new TP2 since you're within the 30 day return period. I got a new one, and was told last night that I would get a new one again once they got my second one back. Do not let them send you a refurb. Besides, I would be surprised if they had any refurb's for this phone yet, but I guess anything is possible.
Yeah, there's now way I would accept anything less than a new one. I'm probably just going to find out about the contract changes first though, because if I really have to send it in and cancel to get it changed, I'll just do that and get a new one anyway.

So far, this has actually been WAY better than my experience with AT&T and my Fuze... I had to argue with them in the store for an hour to get them to even replace my phone in the first place due to some manufacturing defects, and I was still on my trial period as well.