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Old 09-17-2009, 12:54 PM
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RobsOnLine
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Re: Touch Pro 2 dead or stuck pixel POLL

Quote:
Originally Posted by Slack3r View Post
Did they send you a new kit, or a refurb replacement? I'm just wondering because the same rep I talked to on the phone also said that they would send me a refurb... which I really hope is not the case.
You need to insist on a new TP2 since you're within the 30 day return period. I got a new one, and was told last night that I would get a new one again once they got my second one back. Do not let them send you a refurb. Besides, I would be surprised if they had any refurb's for this phone yet, but I guess anything is possible.
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