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Old 09-17-2009, 11:36 AM
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Cicatrize
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Re: The Chrome Issue?, D-Pad questions?

The chrome flaking never was an issue for me until a couple weeks ago, and I got the phone last October when it came out. It started by coming off in tiny little pieces, then it was a "crack". The crack, as it turns out, was actually a crack in the plastic RIGHT next to the screw underneath the keyboard that sits 1mm away from the edge. What a stupid spot for a screw hole. That piece came off my device yesterday in a store. Now I'm pretty pissed, and I don't think they will replace for cosmetic issues. Oh, and I have NEVER once dropped this phone or abused it.

Hell, they wouldn't even replace my Touch when I had a big fat dark spot in the middle of the screen. I had to pay $50 to get a new one. I'm quickly becoming an unhappy Sprint customer due to how they are handling repairs.

I called today because my USB port stopped working (of course, one more thing) and they said I need to call Asurion and pay $100 to get a new one.
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Last edited by Cicatrize; 09-17-2009 at 11:38 AM.
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