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Old 09-17-2009, 10:19 AM
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Re: Problems with U-Connect (handsfree)

Quote:
Originally Posted by lynnpreston View Post
After I replied back to HTC explaining that I'm not an idiot, and I believe it's a problem with the Widcomm stack, this is the reply I got - actually encouraging:

Hello Lynn,

Thank you for your response detailing what you have tried with your Verizon Touch Pro 2. I appreciate this information.

I know how important it is to resolve this issue, and would like to assist you further. I want to make sure that I have all the facts I need to escalate this to our engineers.

I you will please go to your Bluetooth settings, tap the middle tab to see your device list. Select your current headset, the Motorola, and expand the list of services associated with that list. Please notice what services are listed with your headset. Then tap Menu > Update, and this will see if there are any different Bluetooth profiles that can be shared with your headset. Please let me know if there is any difference after this step.

With your information, I will push to see what software fixes we will be able to create for this Bluetooth response time.
That - to me - is incredibly good news. I'll be getting back to them as soon as I get off the phone with VZW. Keep up the good work guys. We'll get this fixed.
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