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Old 09-17-2009, 09:21 AM
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RobsOnLine
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Re: Touch Pro 2 dead or stuck pixel POLL

Quote:
Originally Posted by Slack3r View Post
I've actually spotted a few more now... my count is at 16 stuck pixels (all green,) and 1 dead pixel.

What's the best way to go about getting replaced? If I stopped by the Verizon store would they be able to do anything, or do they even have the phones in stock?
If the stores have them in stock, that is the best way. Then you can check it before they even program it. However, a friend of my called every store locally, and they still don't have any. You should check in your area. If not, just call them, and ask them to send a replacement. Tell them you have a defective screen with stuck pixels. I had to talk to someone in the warranty department, but they did not give me any problems the first time around.

I tried to get a replacement for my second TP2 (10 stuck pixels) last night, but Verizon would not ship out another one until they get the second one back. Guess I can wait a couple of more days.
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