Quote:
Originally Posted by Polen
Cicatrize,
I guess I'll try your idea. Is there a direct phone number to retentions or do I need to call front line CS and ask for retetions or just tell the CS that I want to cancel my account and they forward me to retetions? How do I get to Retentions?
-Polen
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You have to call them directly, or else they'll probably assume something is up.
The number is 1-866-267-7139.
Call late afternoon.