[BLKGHOST]

I know this is an old thread but I have something that may help others...To update the PRL on Telus phones, the SPC must be the same as the original. Otherwise, it just wont work. So if you flash the phone with a cusiom firmware, you have to find a way to put back the old SPC (the telus one) to be able to use the *22803. I had this problem with a Moto Q and even tech support didn't know why it wasn't working.