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Old 09-13-2009, 02:29 PM
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Re: Voice Command Caller Anouncement over BT

Follow Up after another question to HTC. You guy and gals check and see if this helps.

Thank you for your reply. We do test the devices with popular brands such as Motorola and Jawbone. At this time, I suggest deleting the partnership and remaking it on the device. To do this, Slide to the Settings Tab> Tap Communications> Tap Bluetooth> Tap the device name> Tap Menu> Tap Delete. Then Repair the headset with your device. Once the device has repaired with the headset. Then Make sure the services are available. To do this, Tap the device name> Menu> Update. This will bring up the available services. Make sure the ones you want are checked. Then tap done.
If this does not resolve the issue, I recommend performing a hard reset on the device. NOTE: Performing a hard reset will delete all of your personal data from the device. Please back up your data using Microsoft ActiveSync for Windows XP or Windows Mobile Device Center for Windows Vista.
To reset the device, go to: Settings Tab> All Settings> System Tab> Clear Storage. Follow the on screen instructions to complete the reset. Allow the device a few minutes to restart and evaluate the results.
I hope I have answered your questions in detail. Feel free to contact us again if your have any further technical inquiries. We will be more than happy to help you. Thank you for contacting HTC Technical Support.
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