Quote:
Originally Posted by Mr_Alexander
This is my experience regarding this....
I too was an Alltel customer & I called *611 Cust Service to inquire about the phone & changing my plan from Alltel to Verizon. The very helpful young lady I was talking with put me on hold (for at least 10+ min) to speak with her supervisor to see what she could do to help me. She came back on & gave me some great news: Even though my Alltel plan had me locked in until 11/2010 they were able to reset my account to qualify for the NE2 TODAY! And for both phone lines I have! I was able to order 2 TP2's online (no stores in my area had any phones yet) getting the auto rebate plus a $50 & $30 discount for the primary/secondary line respectively. All told I paid about $350 for both phones! Now I just have to wait until I get them (ETA 9-14-09).
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And people say that VZW is too big to care about the customers.