i would either a)take the card supplied with the touch and return that or b)not send one back at all and see what happens. i was promised the touch by ecare on monday and IF it shows up i will be sending back a chewed on mogul (courtesy of my 5 month old puppy), an 32mb mem card, a home charger that has been chewed in half then taped back together (again courtesy of my pup) and that leather wallet case also chewed up. i think she has been telling me all along the mogul needs to go...I'm designing a teflon, dog-proof, waterproof, IED proof case if anyone's interested