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I think Sprint put a stop to the Touch exchanges for this problem. I bought mine in July and also was refused a swap, I tried Total Equipment Protection route and all they can do is give me the same model. I also have Extended Warranty with Radio Shack, but they want to take my phone for 5 days or more and try to repair it, but did say that if they can't repair it that they would replace it with a comparable model.
The Bluetooth flaw is such a inconsistent, random problem, that any repair center is not going to find anthing wrong.
-Polen
Last edited by Polen; 11-07-2007 at 01:46 PM.
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