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Old 09-11-2009, 12:52 PM
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Re: Your account cannot be validated.

Quote:
Originally Posted by CareTake12 View Post
I checked the MSID and the MDN they are both correct but when i checked the ESN the esn is wrong. What am i suppose to do? Do you think they put in the new esn number from the touch pro 2.
patience is a virtue my friend, i skipped around in this thread but if your device is from Sprint, they are having a national outage with anything OTA, which is how your phone activates itself. it sounds like your phone just isn't programmed correctly or hasn't passed through the network, if you haven't gotten an answer yet, and you tried tech support, you may wanna take it back where you got it. with the ESN's not matching it could be a screw up from wherever you bought it, or it could be the network backlog.
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