Quote:
Originally Posted by p-slim
For anybody expecting help from sprint the best way is to use the contact us button on there website. The person who calls you back the next day will be more then helpful. Calling them up and asking for a supervisor may have worked for some but not many, many of the people who used that button may not have gotten my deal but many made references to verizon and have had $100 -$150 creditted to the bill. It is not a gurantee but it is the best way to get the most help if you have a good story! Hope this helps. SPRINT IS EXTREMELY GOOD AT CALLING BACK WITHIN 24HRS
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Usually if I need something taken cared of (like the fraud with Asurion) I just ask to get connected to retentions. But I will try your method.