[quickstang]

So far no luck. Had my Treo 700p for over 2yrs, and the same plan, and 1yr upgrade is $25, and now this guy is telling me I cant even get the $100 MIR so it'll be $524.99

Now I may have to do the math AGAIN. Seems like he wont budge period. And telling me the contract date and upgrade date are 2 different things. Not the last time I checked, but maybe i'm wrong. If you have a phone for 2yrs, you extend you contract 2yrs. That's 24 months, which means time for a new phone at a 2yr price.
I have a section in my plan that states I can get a 2yr, but I read the computer doesn't see it. It's more like a note, so when you type in your phone number, it doesn't say your eligible. So maybe if they change that, they'll give me the $150 off.

It's called 23+ Month RLOF Eligibility and can only be seen under your account. Odd deal, and basically it stems from...I bought a 800w at Best Buy. It sucked, and went back to my 700p Treo. They said that since I didn't keep it, they would still keep my rebate, but I had to fax proof I returned the phone. I did at that time, and they noted on the account I was eligible still.

And I knew it was going to be a problem if I didn't talk to anyone since the computer wont know, and wont give me that rebate.