Quote:
Originally Posted by kevm14
Since I only have the HTC 1 year warranty for my phone, how would you all advise me to have my keyboard fixed? I don't really want to chance getting a new or refurb phone. Do I even have a choice? Can I bring it somewhere and have it repaired under the warranty? Or do I have to call Sprint and have them handle the warranty claim through HTC and I get whatever I get?
|
Not sure how Sprint works, but with Alltel and Verizon i just called in. Mine have always been under the 1 year warranty so they sent me a new one. The 1-2 times in the past where I was past my 1-year warranty, my insurance kicked in, I paid the deductible, and they gave me a refurbished. A few times i rejected the refurbished because it wasn't in mint condition, but if it was in good condition, i kept them.