Quote:
Originally Posted by ChrisCicc
A few weeks ago I had to send back my Touch Pro for warranty replacement through the Total Care program. First replacement they shipped was defective, they immediately shipped me a second. No problem there, but when I shipped both back (same day using Sprint prepaid packaging) the warehouse had no record of receiving them, so they tried to charge me $200 for each. It took a few phone calls and a few hours, but eventually they found the phones and everything was resolved, and since it wasn't my mistake I asked for compensation.
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I just went through the SAME exact thing dude, I'm gonna call them tomorrow thanks!!!