Quote:
Originally Posted by baileyjs
ok, so I tried the update....4 times in fact, and every time I got an error saying "the install could not be completed please remove the battery and try install again". Called Verizon and Palm and both told me the only way to install the "update" is to do a hard reset. The guy at Verizon even said, "yea it probably shouldn't be called an update". Did you have to do a complete reinstall to make it work??
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Not at all. Did you do the original 1.22? If so, this update only takes a few minutes (if that long), and just puts a couple tweaks on your phone, nothing too major. Either those people thought you were trying something totally different, or maybe they think your at a point of no return with it. I am not sure why it is not working, but if your confident you have done every step correctly, do a backup, do the hard reset, update, and restore the backup (I know it isn't recomended, but what is the worst that can happen...the update doesn't take...your there now). If all that does not work, I would walk into your VZW brance, and tell THEM to do the update, or replace your device (again.....AFTER you have a backup file) with a device WITH the update already done!!!
Let us know, I hope you get it!!!!