Dear B,
Thank you for contacting Sprint. I understand your frustration and
appreciate the opportunity to resolve your issue.
Currently, we are working to launch the Windows Mobile 6.5 upgrade for
HTC Touch Pro.
Although, no official release date has been declared for the upgrade.
However, as soon as the upgrade is launched, we will inform our
customers with high profile promotions.
I understand that there are lot of customers waiting for the release and
I can assure you that our technical department is working hard to make
it available soon. I appreciate your patience and understanding in this
regard.
You can also visit the below hyperlink for more updates regarding the
updated software available for HTC Touch Pro.
http://softwarestore.sprint.com/prod...id=2127&cat=91
We value your business and appreciate the opportunity to address your
concerns. Visit Sprint.com/mysprint if we can be of further assistance.
Sincerely,
Jaxon M.
Sprint
Helpful Sprint Links (in English only):
Save Money with our new Price Plans
Individual and Family Plans
http://sprintspecialoffers.com/simpl..._FamilySavings
Direct Connect Push-to-Talk Rate Plans
http://www.nextel.com/en/services/wa...om_plans.shtml
Questions about your phone's performance? - Make an appointment at one
of our stores!
Check your network coverage!
http://storelocator.sprint.com/SL2/Default.aspx
View the new Palm Pre
www.sprint.com/palmpre
Blackberry Curve 8350i
http://nextelonline.nextel.com/NASAp...phoneSKU=8350I
Shop and learn any time at our web site.
www.sprint.com
Original Message Follows:
------------------------
================================================== ======================
Name:
Form: Ask A Question Learn OR Feedback and Suggestions - Learn
Topic: Equipment
Contact Number: 757
================================================== ======================
Original Question: UPDAT
Question: WHEN WILL THE WINDOWS MOBILE 6.5 UPDATE BE AVAILABLE FOR MY
TOUCH PRO OR ARE YOU GOING TO NEVER UPDATE THIS PHONE? THERE ARE ISSUES
WITH THE PHONE NOT RINGING AND DIALER ISSUES THAT YOU ALREADY KNOW ABOUT
AND HAVE BEEN FIXED WITH THE TOUCH DIAMOND. WHEN WILL THE TOUCH PRO GET
WM 6.5 AND THE FIXES?
================================================== ======================
************************************************** **
Additional Data
************************************************** **
SUB Topic : General Inquiry
Current Customer ?: Yes
Email Address:
@aol.com
Address: 403 ct
City: hampton
State: VA
Zip: 23669