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Just my 2 cents. I bought a Mogul in July when it was released. Actually I bought 2 moguls. One for me and one for my GF. Unfortunately my mogul broke its stylus clip and i returned it for that minor issue. Big mistake, next replacement mogul i dropped and Sprint nicely sent me another replacement thru tep. Then my 3rd mogul had bad backlight, my 4th had another bad backlight, my fifth had a lower backlight. This happened thru all the months to currently now Nov. I emailed ecare and explained I hate all these replacements because none of them have equally matched my first perfect Mogul. So i requested if I can get a Touch, they said yes. I should get it within this week. I think they said yes because off my unique situation. And also I do have 2 lines with them and my GF never complains about her Mogul since its PERFECT! Just so you all know..... everytime you get a warranty replacement, your 30 day limit resets.
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