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Wow, I feel so bad for you. I purchased my Mogul through the SERO plan on the 17th of October. On Saturday, November 3rd, called the local Sprint store and asked if they had the Touch available for the November 4th launch. They confirmed they had it. Second person in line (first for Touch) on the morning of the 4th. Informed them I need to do an exchange on my Mogul for a Touch. Had box and everything ready to go for my Mogul. Rep asked the manager, manager said it was no problem. Got my Touch, and $50 price difference credited back to the credit card that I didn't even have with me.
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