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Originally Posted by diveman
Update: i went back to Alltel store this morning and they took care of me. they remembered me from last week and i guess felt bad for me. thank you chuggy. you were right i kept my cool and just told em how i paid for a touch pro not a diamond and the took care of me. As far as the flashing a cooked rom....I flash at a minimum of 5 to 6 times a week. they all do the same thing. im pretty sure its do to the design flaw here http://forum.ppcgeeks.com/showthread.php?t=62876 .
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Awsome! I'm glad it worked out! I've used the same mind set when dealing with anyone in customer service, and it's amazing what you can get. I've been in one the "promotional packages" that our cable company offers for the first year for about 5 years now. 1 phone call a year usually keeps my Internet and cable aroudn $70.