with my vzw touch pro I hard reset by holdig the center OK button and poking the reset button with the stylus while holding the OK. keep holding the OK and the screen turns grey and it tells me that this operation will erase all personal datta yadda yadda yadda disclamer discleaimer disclaimer.... Only way I can hard reset mine. Clear Storage normally wiped my data/MMS settigs forcing me to have VZW reprogram OTA. simple fix, but a pain to have to do all the time.
