Quote:
Originally Posted by kimogent
Im not trying to 100% get a TP2....I will take a new TP but Im just not sure if there are any out there. I dont wanna go thru the whole musical chairs refurbished phone thing!!!  |
I'm right there with you... I just want a new TP, since this one (my 3rd is just 2 months old). When I talked to Assurion, the rep was unclear why retentions would put a customer on hold for so long, then ask for a claim to be processed on a phone defect. I will say the rep was cool, she offered me a HTC Snap at no charge... but that's a huge step backwards from the TP.
I'm gonna go to the store today, and see if they can replace the keyboard. It's not working again so the 'pushing on the space bar' trick is not a cure all.