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Re: Sprint warranty (keyboard doesn't work)
My screen stopped working on Sat. nite (29/Aug).
I called sprint, asked for retention dept., and after the usual stressful conversation, they agreed to replace my phone for new due to a still valid Mfgr. Wnty.
Yours is still under warranty correct? You don't need insurance to replace a factory defect within the warranty period.
Whatever you do, don't do the repair yourself while it's under warranty. That voids the coverage.
Just call
sprint and talk to as many Cust. Service people and Advance Tech support People as you have to to get your warranty honored.
THEN add the 7.00 insurance to your bill(it's worth it).
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