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Re: Sprint warranty (keyboard doesn't work)
I don't know why they told you they can't fix your keyboard. I didn't have insurance either, they still replaced it. Then I had other problems and Sprint just replaced my phone with a brand new one even though I don't have TEP. Everyone tells me they have bad customer service but I haven't experienced it.
I would try calling closer stores to see if they will fix it rather than replace it.
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