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Re: Sprint warranty (keyboard doesn't work)
First of all, do you have total equipment protection (TEP) addon to your line where your TP is at? If so, you don't have to worry a thing about 60 days, 1 years, etc warranty as for as long you have TEP and pays $7 a month, you're covered. When doing an exchange through the Sprint repair store, they can only order you refurbished unit only, with battery, charger, etc. When the replacement comes, you just give them the device with any accessories and they will hand you a refurbished device (looks and feels like new!).
If you currently do not have TEP, take the replacement now and you can addon the TEP for $7 a month after you activate the replacement.
Like the poster ontop of me, replacing the keyboard is an option as well. However, if you have dings here and there and scratches on the device, I would recommend getting a refurbished unit as for it is practically brand new looking.
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