Quote:
Originally Posted by alabij
I know the Mogul has issue but come on guys. Some of you are taking this a little bit too far. It's for over the line complaints like these that Sprint gets a bad name for customer service and also why prices for devices are so high.
A lot of you guys that are screaming at Sprint would not have known there were issues with the Mogul if you hadn't visited sites like PPCGEEKS or XDA-DEV. Even sadder is that many of you could easily live with the issues but would rather take this opportunity to scam Sprint for refunds of upgrades.
It's sad because forums like PPCGEEKS and XDA-DEV and PDAPhonehome are there to assist not as means to rally and abuse the system.
Those are my 2 cents.
|
I'm not speaking for everyone here, but I am personally sending e-mails to Sprint just to add to everyone else's e-mail so that they know that we as consumers would like to see these issues worked on a little faster than they are.
I am one of the lucky ones that doesn't have too many issues with the device, however, I feel this has ben handled pretty poorly with the release of 2.16 since many of the new issues it caused would have been discovered with some minimal testing.
As I said, I don't speak for everyone hear. I know there are people that have gone through many devices, others have far greater issues with the Mogul and that may be rhe reason why they are asking to swap devices.
Just don't assume that everyone that contacts Sprint wants something for free or to scam them. Some of us just want to voice our concerns as consumers and paying costumers.