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Old 11-03-2007, 12:42 PM
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willysp
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I sent Sprint an email last night asking for a refund of my Mogul, and said I'd consider a swap for a different phone.

I believe Sprint should allow the following options (customer gets to choose):
1. Refund now of original purchase price
2. Trade now for equivalent price/functionality phone
3. If customer wants to wait for "early 2008" ROM and it either doesn't happen or doesn't fix BT, GPS and RevA, then options (1) and (2) available to customer within 30 days of release of that ROM.

If you feel the same way, I'd suggest you send similar email to Sprint.