[jarmenti]

for anyone with a dead keyboard, and arent worried about warranty... all that is needed to permanently solve the problem is to reseat the connector and apply a piece of electrical tape across the keyboard connector. My keyboard would stop working, so i kept opening the phone and reseating the connector. this happened about 4 times, until i decided to tape it down. its been over 2 months now , and my keyboard has yet to quit (carrying phone in humid pocket/dropping), and also fixed my sisters and 2 friends touchpro's keyboard problems
so your options are fix yourself permanently....or you can keep sending your phone back... and getting the same problem..