Quote:
Originally Posted by livejazz
Actually, dishe, you are close to very accurate. Truth is, though, that there are a few of us on here that have direct connections with Sprint technical and some cordial and objective dissimination of usage reviews and criticism is very helpful when we speak with these brainiacs at Sprint. Beleive it or not, they actually ask what we have seen on the forums. This is why there are a couple of forums that I have been a member of for a long time without posts that are proportional to my length of membership. I do a lot of reading and relaying information. These nice techs are pulling their hair out, right now, over this ROM. Quotes go something like this:
"That is why we wait to put these things on our web site so that only the insiders get them and we can find out if the power users can mush it up."
I promise you that Sprint is genuinely concerned with the condition of this hardware. They stand a chance of loosing thousands of customers at a time if they are unhappy. I don't sell these phones one at a time. I sell them by the several hundred at a time or, even, thousands. Usually my deals are with very large companies and include "Satisfaction Guaranteed" arrangements with the carrier (Sprint in the case of the Mogul). If one of these companies gets too disturbed with the challenges of a device, the carrier could lose all of it's activations in one fell swoop. So, beleive me, there is great concern behind the scenes, right now.
matt
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The only one thing that bothers me from their statement is that they say that they wait to put the updates on their site.
I have mentioned this a couple of times before, but the downloads section for the WM OS on the Sprint site has not been updated since Palm released the SMS patch for the 700wx. They never posted the 1.15 update for the 700wx and they never posted the 2.09 ROM for the Mogul.
Also, when you click on Available Updates from the launchpad home page on the Mogul itself, it says there are no updates available, meaning 2.09 for the Mogul never made it there either.
I believe it's nice if they feel this way, but if this is their position on that matter, then no updates out there have been sanctioned by Sprint since they have not posted them.