[FlowingAway]

I logged onto Sprint.com and did the live chat with a rep. Didn't go so well. I basically told her my keyboard goes out from time to time, my battery life is atrocious, the thing overheats and the GPS lags behind causing me to miss turns. She said my only option is to bring it in for repairs or get sent a new one. I told her I can find pages upon pages of people reporting the exact same problems, it's not just my phone, it's every Touch Pro, so what's the point of being sent a new Touch Pro? It's going to have the same problems. I said "I know you guys are coming out with the TP2 in the next few weeks, why don't you just send me one of those instead" lol

She then said they haven't determined a price for it yet, and still my only option was to have it repaired or get sent a new one.

SO...try #1 not successful. I'm going to call (cancellation dept) the next time instead of the online chat. And I'm going to do it after the TP2 is out.

Anyone else thinking of trying a method like this? Is this bad? I mean the problems I'm mentioning are real. It's not like I'm making stuff up.