Quote:
Originally Posted by mr.8820
just call cs and tell them you've had xx amount of this phone and you don't want this model. they'll work with you because they gave lots of people another model. just be nice and sure of what you want when talking to 'em. and do it nicely!
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I'm going to take that approach because they tried to give my another mogul today that was more defective than my current one. How can they take a refurb out of the box to give me and the keyboard and wifi didn't work at all?? So I just refused the refurb and the rep told me to call in. Going to do some T'ai Chi before the call.