7:28:10 PM System Connected to sprint-ap1.cnxchat.com
7:28:10 PM System Session ID: 7055558
7:28:10 PM Tom M Initial Question/Comment: Phone availabilty
7:28:15 PM
System Please hold and the next available account specialist will be with you shortly.
7:28:15 PM
System If you are chatting today for Technical Support, please call (888-211-4727.
7:28:20 PM
System .
7:28:20 PM
System If you are chatting today to cancel your Sprint account, please call (800) 639-6111.
7:28:20 PM
System Yolanda WW. has joined this session!
7:28:20 PM
System Connected with Yolanda WW.
7:28:20 PM
System Thank you for contacting Sprint. My name is Yolanda WW.. In order to better assist you; may I please have your first and last name and your reason for chatting with us today?
7:29:26 PM
Tom M Tom M. I heard that the Touch Pro 2 is set to be released on Sept. 3rd. I would like to verify. I'm up to renew for a phone discount.
7:29:50 PM
Yolanda WW. I will be happy to assist you.
7:29:55 PM
Yolanda WW. For account security and verification, may I please have the 6-10 digit PIN number on your account?
7:30:00 PM
Tom M ******
7:30:40 PM
Yolanda WW. Thank you, please allow me a moment to access your account.
7:32:15 PM
Yolanda WW. May I ask are you inquiring about phone number ***-***-****?
7:32:33 PM
Tom M yes.
7:32:50 PM
Yolanda WW. Thank you.
7:33:25 PM
Yolanda WW. You are eligible for a $150 with a two-year subscriber agreement (or $75 with a one-year agreement).
7:34:07 PM
Tom M right, this I know. I want a Touch Pro 2 and I "heard" it's due to release on the 3rd. Is there any truth to that?
7:35:40 PM
Yolanda WW. One moment please.
7:38:15 PM
Yolanda WW. I do apologize for the delay.
7:38:53 PM
Tom M It's ok. there must be another phone geek there just like me awaiting this device, lol
7:39:30 PM
Yolanda WW. At this time the
projected release date is 09/08/2009 but it is subject to change.
7:40:07 PM
Tom M any price points yet? I'm guessing $299, same as touch pro 1
7:41:06 PM
Yolanda WW. Their is no particular price set for the device at this time.
7:41:36 PM
Tom M ok..I guess I'll have to wait it out. Thanks Yolanda.
7:42:00 PM
Yolanda WW. You're welcome.