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A lot of reps will tell customers they won't be charged as long as they have a pix/flix plan. This is untrue. I think they just don't understand how it works. Your phone has to access the broadband network to get the message. VZW will charge you for this, per kB, if you don't have a data plan. Its really ridiculous that in 2+ years VZW has made no effort to resolve this. Its completely unreasonable that just because a customer has a PDA phone, they have to be double charged for PIX/FLIX messages because they don't sign up for the overpriced data plan.
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