Quote:
Originally Posted by p-slim
You are you surely wrong sir. I worked for sprint as a tech, true they could probably get a couple more users but i don't think that would be the correct thing to do. You should see how many people who had moguls and apaches would come in for no reason other then a hard reset. And eplaining those features to the average user is horendous. People call other people in her newbs and make fun of them, guess how many people aren't even smart enough to find this website and get called a newb? the average user will hate ppc's which is why so many like the iphone.
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I think you are a bit jaded and are only seeing black and white. I AM tech support for most of my family and friends, I do all their custom ROMs, find software, there is a large gray area I think you are ignoring. I said "a little harder", as in sales and marketing trying to make more aware of the option, not full-out ad blitzes like the Instinct got. Yes, it's a pain to deal with the really silly questions, or show the people who had no business touching one things we find small, but being apathetic and mean to "sub-newbs" (lol) isn't going to drive the market, and it's probably not going to make Sprint make money. AT&T is the "Iphone store", T-Mobile was basically the "Sidekick Store", Verizon pushes Blackberry hard, the Pre is not the answer. What would be wrong with Sprint being the place for people who want bleeding edge, or power business users? Not to neglect the majority that are good with Rumors and other crappy LG phone of the month, but Sprint is looking like it's "just there" now. It has no image, and their marketing leaves much to be desired. If you're not carving a niche, your marketing needs to be good.