[ou2mame]

i've had sprint for about 10 years now... i've had other services as well from different jobs (att, vzw), and i never terminated my sprint contract because it didn't make any sense to. the plan that i have on sprint costs me 45 a month, and it would cost 175 a month on att, and probably about 120 or so on vzw.

i've had pretty much every high end phone that sprint has offered in those 10 years, and i've never had a serious problem. when i did, i called them up (or even just emailed ecare), and they made it right. i got the diamond the day it came out for free because i called retentions, and then they upgraded it to the tp because i wanted the keyboard with no problems, and then accepted the rebate for it, so i got paid 150 bucks to have the tp for free. what other company does that? and on top of it, they didn't even use my contract renewal for the phones, so i can renew my contract and get the tp2 when it comes out cheaply. honestly, name a carrier who treats their customers like this?

you have a problem with overseas customer service? hmmm... last time i called sprint, i was talking to a cute chick in florida. we were trying to track down the problem with my account and picturemail and she was sending me pics of herself in the call center to see if anything was working. i dunno about you man, but maybe you're with a "different" sprint carrier than the one i'm with, cause your problems seem to be easily fixed. phone gets too hot? just upgrade the radio rom. sprint didn't do it for you? grow a pair and fix it yourself. its a windows mobile phone, thats what they're meant for.

what are you, new? if you're just going to sit around and complain that the provider didn't do it for you, when all the tools and info are readily available on the forum you're posting on to just complain because you're just too lazy, or clueless to read, and fix your own problems, then... i dunno what to tell you..

....and don't look to the mods to protect you from people questioning your intent. this forum is for the touch pro, not carrier bashing. and just because you have run into problems (probably the way you handle (or don't handle) the problems), are what have led you to the conclusion that it must be the carriers fault.