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Old 08-15-2009, 09:55 PM
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raynejarre
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Re: Upgrading to Touch Pro off ebay? Please Help.

Quote:
Just be sure NOT to activate the diamond when you get it. Don't even turn it on. If they register that ESN with your account, thats when a snafu can occur and might blacklist your ESN.
Hehe, if by "snafu" you mean "Get a rep who can't follow policy when swapping your ESN"

But yeah, just as a heads up, I work dealer support over at Sprint, and we get a _TON_ of dealers who call in because a customer brought in a "new" phone they got off Ebay, and the phone is blacklisted. Unfortunately, the blacklist is a pain to get phones off of, as by policy in order to request a phone removed from the blacklist, it has to have first been on your account.

Makes it a pain. I would definitely try and get the ESN on the Pro first, and then call in or go into a store and have them check the ESN, they shouldn't have any problems letting you know if it was active on an account or not, and at least if you get someone competent, they can let you know if it is blacklisted.

Also, be careful about them sending you a "brand new" touch diamond. Chances are it is refurbished. You can always call in about that ESN too.

Best of luck in your adventures!
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