Quote:
Originally Posted by psycho_maniac
isnt a rep who helps with late payments and a rep who deals with plans and what not two different things? thats how it is with alltel. one rep wont know isht but the next guy you talk to will.
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i didnt except her first response that she had no information for me. So i nicely asked her to ask around her co-workers, searching for someone that is a ppc geek(they are easily idenifiable) to see if anyone knows anything. Her response was apparently from a manager. She seemed very nice and i got the impression that she actualy asked around. Also i got to her by dialing star 2. She wanted me to go to the automated payment thing but she was nice enough to take my payment. She wasnt actually a late payment person.