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No I haven't fixed it but getting better. No I haven't done a hard reset trying to work thru it first. There was a setting in photo contact pro that said start on reset and ignore request for shut down I think it may be there and even though I removed it the system is looking for it. Also I am not getting a clean soft reset. After I reset the prior programs I was on are still listed in the start menu. Any idea. Thanks for the support.
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