Quote:
Originally Posted by mswlogo
Free swap after year, doubt that is official policy. You can get lucky. Never had much luck in sprint stores for anything.
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This is if your phone stops working, not just to get a free new phone or upgrade.I have had 2 6700's, 3 Touch's replaced for no charge, but they all stopped working for various reasons. 5 phones off ebay would have cost me much more than my $7/month adds up to.
"Repairs and replacements due to non-physical damage issues such as mechanical or electrical failures not covered by the manufacturer's warranty, routine maintenance, and failure from normal wear and tear.
Type of Coverage Cost per service
Total Equipment Protection $0 In-store service
Equipment Service & Repair Program $0 In-store service"
Any physical damage and you have to pay the $100.